Flying to Tulsa, OK…

I am in Tulsa on a training course with my brother, Gerald.  I have been looking forward to this trip for some time.  I was especially looking forward to escaping winter, if only for a week.  Late last week Tanya asked me if I had checked the weather in Tulsa.  To my horror the forecast was calling for snow.  Not impressed.  The weather man is always wrong right?  I’m sure the forecast will change…. 

Well Sunday rolled around and we were off to Tulsa.  We flew Continental Airlines from Calgary, AB to Houston, TX for our connection and had 15 minutes to get to our next flight.  We ran the 1/4 mile in record time I’m sure.  We made it onto our plane and they closed the door behind us.  As we landed in Tulsa I thought to myself “How could our luggage possibly make it onto our plane?  I mean we barely made it.”  Sure enough, our luggage did not make it, however the gentleman at the Continental Airlines counter was extremely helpful and found our luggage was on the next flight in.  He assured us they would send a taxi to our hotel with it.  Currently it is 11:30pm here.  I just spoke to the front desk at our hotel and found out our luggage is on its way over.  As a customer I understand that things go wrong, but it is how they deal with those challenges that will make me a return customer and the service we received from Continental Airlines was excellent on this flight.

As far as the snow fall goes.  Our next stop after the baggage claim was the car rental desk and they gave us the bad news.  Apparently Tulsa is expecting ice storms and up to 15 inches of snow this week.  Good thing I brought my winter jacket.

Richard

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